Privacy Policy

Last updated: 26 July 2026

Who we are

This website is operated by WEBER-STEPHEN PRODUCTS NEW ZEALAND (NZBN 9429030244535), trading as Ultimate BBQs & Fireplaces Christchurch. Our registered office is Simpson Grierson, 88 Shortland Street, Auckland Central, Auckland 1010, New Zealand. Our store is at Unit 6, 66 Clarence Street, Addington, Christchurch 8011, New Zealand.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you use this website, contact us, request a quote, or otherwise deal with us through the website. The website is a catalogue and enquiry service; it does not currently process online purchases.

1. Information we collect

We may collect your name, email address, telephone number, address, enquiry or quote details, preferred products, and any other information you choose to provide. We may also collect records of our correspondence.

When you use the website, Shopify and our analytics providers may automatically collect technical information such as your IP address, browser and device type, approximate location, referring page, pages viewed, and interactions with links, forms, telephone numbers and email addresses.

Please do not send sensitive personal information unless it is reasonably necessary for your enquiry.

2. How we use personal information

We use personal information to respond to enquiries, prepare quotes, check product availability, arrange showroom visits or demonstrations, provide requested support, operate and secure the website, understand website performance, improve our services, maintain business records, and comply with legal obligations.

We use personal information for direct marketing only where permitted by law. You can unsubscribe from marketing communications at any time.

3. When we share information

We may share personal information with Shopify, analytics and website service providers, IT and hosting providers, professional advisers, and suppliers, installers or service providers where this is necessary to deal with your request. We may also disclose information where required or authorised by law.

The website may link to weber.com or other third-party websites. Those websites are operated separately and have their own privacy policies.

Some service providers may process information outside New Zealand. Where applicable, we take reasonable steps to ensure overseas disclosures are protected as required by the Privacy Act 2020.

We do not sell personal information.

4. Cookies and analytics

The website uses cookies and similar technologies required for Shopify to operate the site and, where enabled, for analytics such as Google Analytics. These technologies help us understand website traffic and interactions. You can control cookies through your browser settings, although disabling essential cookies may affect website functionality.

5. Storage, security and retention

We use reasonable administrative, technical and physical safeguards to protect personal information. No internet transmission or storage system is completely secure. We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting and dispute-resolution requirements.

6. Access and correction

Subject to the Privacy Act 2020, you may ask for access to personal information we hold about you and request correction of inaccurate information. You may also raise a privacy concern or complaint using the contact details below.

If we cannot resolve your concern, you may contact the Office of the Privacy Commissioner at privacy.org.nz.

7. Changes to this policy

We may update this policy to reflect changes to the website, our practices or applicable law. The current version and its effective date will be published on this page.

Contact

Ultimate BBQs & Fireplaces Christchurch
Unit 6, 66 Clarence Street, Addington, Christchurch 8011, New Zealand
Email: sales@ubafchristchurch.co.nz
Phone: 03 341 1136